ICBC said residency investigations occur when staff believe a customer may not be an "ordinary resident" of B.C. - basically, if a customer does not intend to live in the province. The notes include the comment Drakes allegedly made about not "necessarily" living here. CBC News received ICBC's notes almost a month after first requesting them, following a review by the insurer's privacy team. "They need to do something so that this doesn't actually happen again," he said.ĭrakes said he asked for notes about his case but was rebuffed. ICBC denies this and says it told him the reason - his disputed comment - several times.ĭrakes wants an apology if he was racially profiled. 4 - 16 weeks after the first visit - Drakes received his renewed licence.ĭrakes said he never received an adequate explanation for the investigation. 19, the investigator wrote in an email that ICBC was satisfied Drakes is a B.C. 18 to visit ICBC again to provide his identity again. He emailed a copy of his rental agreement.ĭrakes was then told on Jan. 4, an investigator asked Drakes to answer emailed questions broadly about his travel history, residency and plans to remain in B.C. and was therefore ineligible for a licence.īut Drakes said he never said anything like that and believes he was racially profiled.ĭrakes said the problems began when he attempted to renew his licence at ICBC's Royal Centre office in Downtown Vancouver. The Crown corporation says that led to suspicions Drakes did not live in B.C. ICBC said a remark by Drakes during that visit triggered the investigation: "I am a Canadian resident but don't necessarily live here," or something to that effect. 15, using his passport and permanent resident card as ID. for 20 and in the same apartment in Vancouver's West End for 11. He is a permanent resident, born in Trinidad, who hasn't sought Canadian citizenship.ĭrakes visited ICBC's Downtown Vancouver office to renew his licence on Oct. After a months-long investigation into whether he lives in B.C., a 20-year resident suspects he was racially profiled.ĭion Drakes, a 44-year-old marketing and financial consultant, was put under a residency investigation by the Insurance Corporation of British Columbia (ICBC) after attempting to renew his driver's licence.ĭrakes says he has lived in Canada for 39 years, in B.C.
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